Register for a Re-Test
In the event that a student does not pass his or her tests during the training class, students may register for re-tests below. Please allow 10 business days for us to process your registration. Students have 15 months to pass the re-test from the date of their original exam. It is up to each student and their QA provider to keep track of this timeframe.
STEP 1): FIND A PROCTOR
PROCTORING FEES: Some Training Providers offer post-training proctoring for a fee (usually about $50/hour). For the NEHERS rater training, this fee is waived for the first re-test, but not for any subsequent re-tests. Additional options for finding a proctor can be found here which may include options that don't charge a fee (like a local library). If a student has taken the test the first time with a certified RESNET trainer, the student may take the re-test with a local proctor. The updated proctoring guidelines for remote proctoring during Covid can be found here. The exam-taker is responsible for any fees that the proctor/testing center may charge.
In order to complete the next step, you will need to provide the first name, last name, email address and phone number of the proctor, as well as, the location (if applicable), time and date that the student has arranged with the proctor.
STEP 2) REGISTER FOR YOUR RE-TEST HERE
NEHERS FEES: $50 Set-Up Fee. At the time of online application, NEHERS chargest $50 to set up the exam, communicate with the proctor, do follow-up, and respond to the student. We waive our set-up fee for the CAZ, Practical Simulation, and Rater Exam for the first scheduled re-test, assuming your first re-test is during the re-tests scheduled immediately following the original training.
STEP 3) PAY ANY APPLICABLE RESNET FEES
RESNET FEES: At the time you take the exam, RESNET may also charge a fee:
- The National Rater Exam is $125 every time you take it.
- The CAZ exam can be retaken at no charge.
- The Practical Simulation Exam allows three attempts before the student has to pay for the software again. The fee to renew the software is $200.
Once the student has completed all of the information on the online NEHERS application and made payment there, NEHERS will register your testing time and application data through RESNET and then e-mail the instructions, including your username and password, to your proctor. You will receive an email from NEHERS when it is all set up.